Our centres will be open again safely from 2nd December. We look forward to welcoming you soon!

New membership enquiries

X


    Enquire about Memberships

    WELCOME BACK

    Our centres will be open again safely from 2nd December.
    We look forward to welcoming you soon!

     

     

    We are delighted to announce that all our facilities will be reopening on 2nd December and we look forward to welcoming you back!

    Unfortunately as Oldham is subject to Tier 3 restrictions, we will not be able to deliver our regular indoor exercise class programme or indoor sports such as badminton. However, we will be offering increased gym and swimming sessions and a selection of outdoor classes for everyone to enjoy. We have been working hard to increase capacities, particularly for the gym where we have moved extra equipment into the studio spaces.

    We are aware that December can be a difficult month financially and as its holiday season, further to this as Greater Manchester is in tier 3 means we will be keeping your Fitness Membership Frozen. You can however still use the facilities at a special pay and play rate of £3 per activity.

    Further information can be found at the bottom of this page.

    Pay and Play

    All members will be able to book sessions as normal and pay for them in a casual, pay and play manner. The will be at a ‘members only special rate’ of £3 per activity – swim, gym or outdoor class (this is a non-refundable fee if you cancel the activity). 

    If you would rather reinstate your membership simply get in touch with our contact team and our we will be happy to do this for you. Call the contact centre on 0161 207 7000 or let us know by email (we would really appreciate your support in doing this as it would take pressure off our admin teams and help with cash flow). 

     

    We are in the process of administering membership configurations to allow you to access our booking systems, this should be in place for the 1st December 2020 for you to start making bookings. Please note: We have taken on board your feedback and reconfigured our system so that bookings can now be made from a 9pm start time, rather than midnight. 

    We would like to reassure you that we have been continually working hard to ensure our facilities are covid secure. It is imperative that our customers and staff are safe and healthy while using our facilities and we look forward to welcoming you back to our centres this December.

     

     

    Stay Safe, Stay Apart

    The safety of our customers and the wider community is our top priority, and while things will look a little different when you visit, our centres will continue to provide a wide range of health and fitness activities in a safe and controlled way. Changes in centre include social distancing practices, extensive cleaning regimes and changes to the way you book and attend activities.

     

    Watch our video to find out more about the changes we have put in place to keep everyone safe.

     

     

    All gym, swim and outdoor class sessions will need to be pre-booked in advance.

    You can book your sessions in the following ways:

    Book Online
    Online
    OCL App
    Via the Oldham Active app
    Call Us
    Over the phone by calling 0161 207 7000
    Reception
    At reception, only as a last resort
     

    We kindly ask all customers to observe the following guidelines when visiting

    Social Distancing
     
    Please respect the Government’s social distancing guidance and stay apart.
    Hand Washing Regime
     
    Please wash your hands before use of the equipment & facilities. Wash your hands regularly for 20 seconds using soap and water.
    Contactless Payments
     
    Avoid cash payments. Book and pay for activities online or using the app. Where necessary please use contactless payments in centre.
    Sanitiser Stations
     
    Across our facilities we have installed hand sanitiser stations so you can keep your hands clean at regular intervals.
    Cleaning
     
    In some areas of the centre, we have installed cleaning stations. To keep equipment clean for everyone, please use these stations to wipe down equipment before and after use.
    Clothing
     
    Where possible please arrive dressed in your workout clothes to allow less traffic in changing areas.
     
    Bring a water bottle as the water fountains will be limited use.
     
    To use any session, you will need to book first. All sessions can be booked online, through our app or by calling 0161 207 7000.
     

    If you’re planning a visit to one of our centres, please keep the following in mind:

    What will be available?

    • Gym facilities – we’ve adapted our gyms and introduced equipment and hand sanitising stations for enhanced cleaning and hygiene. Some equipment maybe marked as out of use to ensure social distancing guidelines are met. We may also have time limits on cardio equipment to ensure everyone has access to the equipment. Please keep free weights in the designated area to allow as much space for people as possible.

     

    • Class facilities – Unfortunately as Oldham is subject to Tier 3 restrictions, we will not be able to deliver our regular indoor exercise class programme or indoor sports such as badminton. However, we will be offering increased gym and swimming sessions and a selection of outdoor classes for everyone to enjoy. We have been working hard to increase capacities, particularly for the gym where we have moved extra equipment into the studio spaces.

     

    • Pools – Our pools will be open, with a maximum number of swimmers per lane. When arriving for your swim session please take note of the maximum lane capacities and if a lane is full move onto another one. After your session, if you can shower at home, please do so to help reduce the amount of people in the changing rooms.

     

    • Swimming lessons – Our swimming lessons have been adapted with significantly reduced numbers in each class, and our instructors are delivering classes recognising the need to retain social distancing and completely adhering to Swim England guidance.

      If you wish to contact us please drop us an email at swimlessons@ocll.co.uk

       

    • Changing rooms – You will be able to use our changing facilities, but we advise where possible, please come to your session already dressed ready for your activity to reduce the amount of people in the changing areas.

     

    • Before your session– Please try not to arrive for your session too early. If you do, we may ask you to wait outside to limit the amount of people in centre. We recommend that you bring your own water as some of our drinking fountains have been turned off. Please also try to attend your session in your workout clothes to minimise the amount of people in the changing rooms

    Keeping you safe!

    • Member activity bookings – if you are already a member with us, simply book activities online using your login details or alternatively by calling us on 0161 207 7000. Until further notice, all members will be able to use any of our 5 Oldham Active Centres regardless of which membership you have.

      All sessions must be booked prior to attending to ensure there is space available. As of 2nd September 2020 you can book 1 Gym or Exercise Class (including Aquacise/Aqua Aerobics) and 1 swimming session, up to 8 days in advance. You can also book a second session on the day if there is space available.  Book online via our website, using our app, or by calling us on 0161 207 7000

     

    • Non-member activity bookings – If you are not a member, you will need an Oldham Active card (which is currently free until further notice, usually £3.95 per year). After receiving your card, you will be able to login and book sessions. As of 2nd September you can book 1 Gym or Exercise Class (including Aquacise/Aqua Aerobics) and 1 swimming session, up to 7 days in advance. You can also book a second session on the day if there is space available.  Book online via our website, using our app, or by calling us on 0161 207 7000

     

    • After your session – Please ensure that you wipe down any equipment that you have used and wash your hands thoroughly and collect any personal belongings. Please leave the centre promptly after your session to allow our staff to clean down the area ready for the next customer

     

     

    If you are unable to join us in centre, stay connected on social instead

     

    Facebook
    Instagram
    Twitter
    Gym Icon

    Gym visit guidelines

    Click below to find out more about guidance and changes to gym sessions at Oldham Active

    Guidance for your next gym session

    • Book in advance for all gym sessions. Entry will be managed by the fitness instructor on shift.
    • Please respect the Government’s social distancing guidance and stay apart.
    • If you feel unwell or have been in contact with somebody else that may have Coronavirus, do not use the gym.
    • Please wash your hands before use of the equipment and facilities. Wash your hands regularly for 20 seconds using soap and water.
    • We have programmed allocated gym sessions throughout the day with set time limits. Gym sessions are limited to one session per customer a day. However, if on the date of your visit there are additional sessions available you may book a second activity.
    • Please use the cleaning stations to wipe down equipment before and after use.
    • We have set time limits on cardiovascular equipment to allow everyone to enjoy their visit and prevent queues.
    • Keep free weights and benches within their designated areas and replace equipment after using it.

    Once your gym session is complete please exit the building promptly and safely, maintaining safe distancing.

     

    Swim Icon

    Pool visit guidelines

    Click below to view guidance for your next swim visit, including information on swimming lesson spectators

    Guidance for your next swim session

      • Book in advance for all swimming sessions. Please arrive promptly for swimming lessons. Entry to the pool and the session will be managed by a lifeguard.

     

    • Please respect the Government’s social distancing guidance and stay apart.
    • If you feel unwell or have been in contact with somebody else that may have Coronavirus, do not use the pool.
    • Please wash your hands before use of the equipment & facilities. Wash your hands regularly for 20 seconds using soap and water.
    • Please honour the maximum lane capacities in the pool. If a lane is full please use another.
    • We have programmed allocated pool sessions throughout the day with set time limits. Swim sessions are limited to one session per customer a day. For swimming lessons we are restricting one adult to accompany the junior for their lesson.
    • There will be limited pool equipment available, only use the equipment that the lifeguards state are in use.
    • Hairdryers have been put out of use to reduce the spreading of germs.
    • You may use lockers and showers, but where possible please shower at home.

    Once your pool session is complete please exit the building promptly and safely, maintaining safe distancing.

     

    Class Icon

    Outdoor Class visit guidelines

    Click below to find out information for your next class session at Oldham Active

    Guidance for your next class session

    • Book in advance for all classes.
    • Please respect the Government’s social distancing guidance and stay apart.
    • If you feel unwell or have been in contact with somebody else that may have Coronavirus, do not attend any classes.
    • Please wash your hands before use of any equipment & facilities.
    • Please only use the equipment the class instructor states that you need. Please bring your own exercise mat if you own one, making sure that it has been cleaned.
    • If you are attending a spinning class, select the bike you wish to use and remain on it for the duration of the class.

     

     

    Membership Information

    We are aware that December can be a difficult month financially and as its holiday season, further to this as Greater Manchester is in tier 3 means we will be keeping your Fitness Membership Frozen. You can however still use the facilities at a special pay and play rate of £3 per activity.

    • If you have an upfront paid/Annual membership we will add on the additional time to the end of your membership so you do not lose out. 
    • If you have a Direct debit, it will remain frozen for the time being and no payments will be taken. 
    • Members do not need to act on this email. 

    Pay and Play 

    All members will be able to book sessions as normal and pay for them in a casual, pay and play manner. The will be at a ‘members only special rate’ of £3 per activity – swim, gym or outdoor class (this is a non-refundable fee if you cancel the activity). 

    If you would rather reinstate your membership simply get in touch with our contact team and our we will be happy to do this for you. Call the contact centre on 0161 207 7000 or let us know by email (we would really appreciate your support in doing this as it would take pressure off our admin teams and help with cash flow). 

     

     

    Frequently Asked Questions

    Do I need to cancel if I can’t attend?

    By cancelling in advance you’ll be giving other customers an opportunity to enjoy your session and keep fit and healthy. Thank you for your understanding and consideration.

    Have opening times changed?

    Opening times are the same. However all sessions need to be booked online, through the app or via the contact team.

    Are you restricting numbers in activity sessions?

    Yes. We are limiting the number of people in the gym at the same time, class sizes have reduced or classes may have been moved to larger areas of the centre to enable more people to safely join. We also have restricted numbers in the pool with maximum lane capacities to help keep everyone safe and to conform to government advice on social distancing measures.

    We have also reduced the amount of sessions you can book, to ensure as many people as possible can enjoy our facilities. You will be able to book one, gym, class or pool session each day up to eight days in advance. However, if on the date of your visit there are additional sessions available you may book a second activity. Members will not be able to book more than two sessions per day.

    Will I need to book to attend a session?

    Yes, all sessions will need to be pre-booked before you attend. If you are a member, you can book sessions using your login details on our online booking system through the website or app. Alternatively you can book over the phone by calling 0161 207 7000.

    If you are not a member but have an Oldham Active card you can book sessions using your login details on our online booking system through the website or app. Alternatively you can book over the phone by calling 0161 207 7000. 

    If you are not a member and you do not have an Oldham Active card, you can either sign up to a membership or sign up to an Oldham Active card which is free until October 2020. Once you have signed up, you will be given login details and you will be able to book classes similar to the above.

    How do I book a session?

    Members can book sessions using your login details on our online booking system through the website or app. Alternatively you can book over the phone by calling 0161 207 7000.

    Oldham Active card holders can book sessions using your login details on our online booking system through the website or app. Alternatively you can book over the phone by calling 0161 207 7000. 

    Non members or card holders can either sign up to a membership or sign up to an Oldham Active card which is free until October 2020. Once you have signed up, you will be given login details and you will be able to book classes similar to the above.

    How long will my session last?

    Sessions are various lengths but in general lane swimming is a minimum of 45 minutes, gym sessions are 75 minutes and exercise classes are specific to the type of class. Head to the timetables to see details for each activity.

    Can I freeze my membership?

    If you wish to apply for a free freeze to your membership please email us at info@ocll.co.uk. Please provide the First and Last name, Date of Birth and postcode for the account to be frozen also please state the duration, either 1 or 2 months that you want the freeze to be applied for. Following the freeze your membership will automatically be reinstated.

    What membership options do you have?

    For information on our current membership options please check our memberships page

    Can I still sign up to a membership if I am a new member or my old membership has lapsed

    Yes, we have simplified our membership options so it is easier for more people to stay active and enjoy our facilities. Please visit our memberships page for more information 

    Can I use the showers and lockers?

    Yes, but where possible we ask you to shower at home.

    Can I use the hairdryers?

    No – in line with guidance and the rationale they can spread germs we have turned or removed the hairdryers.

    Do I have to use the lockers, or can I take my belongings onto poolside?

    Please utilise the lockers.

    Is the cafe open?

    Yes, but only for takeaway with a limited menu. Vending machines are also in use.

    Are water fountains working?

    Yes bottle feeds are on, but mouth taps are switched off. As such we advise you to bring your own water.

    Can I have a tour/trial session?

    If there is capacity in the team to do this then maybe (concierge should not tour) and we will not be offering trial sessions at the moment in time.

    Are you temperature checking?

    No

    Can I book more than 1 session per day?

    Yes. People with an active card or membership can book 7 (8 for premium) days in advance for 1 Gym or Exercise Class (including Aquacise/Aqua Aerobics) and 1 swimming session. On the day of the activity a customer can book up to 2 sessions where space permits. (maximum 2 sessions per day).

    Access and usage will be reviewed and amended where appropriate

    Scenarios  

    Customer turns up to go into the gym at 11am and asks if there is space on the evening 6pm pump class – concierge says ‘yes’ and tells the customer they can book it on the app or, if quiet, at reception.

    Customer turns up to do a HIIT class 6:30pm and swipes in at reception and asks if the pool is free, the next session for the pool starts at 7:15pm – 8:15pm, the receptionist sees they have only booked the one session and then informs them ‘yes’ they can attend any time FROM 7:15pm after they have done their Yoga. 

    Customer at home in the morning books a gym session for that day at 5pm and a swim at 7:15pm – this is fine

    Customer finishes a Zumba class at 6pm and comes out and wants to book a spin that starts at 6:15pm that her friend is doing, if reception/concierge is quiet they can book them in and they can go in or the customer can jump on the app and book themselves. 

    The sessions booked on that day have had up to 8 days for customers to book so the spaces are not in demand and we should let people take advantage of them on the day.

    When will the restrictions be lifted?

    Restrictions will be lifted on government advice

    Do I have to queue to enter the building?

    We are kindly asking members to please allow time for potential queues

    Do I need to arrive earlier for my booked session?

    Entrance access will be controlled, please allow time for potential queues.

    If a member breaches guidelines what should I do?

    If another member breaches the guidelines please report this to a member of staff

    I am over 70, am I allowed to still attend?

    Yes

    I usually workout with a friend, can I still do this?

    Yes

    Can I pay cash for the sessions?

    Yes, but we need to encourage card and contactless payments. This can only be for future booking payments

    Do I need to wear a face covering?

    Yes. In support of the recent Oldham-wide measures to reduce Covid-19 transmission, it is now required that, where able, you must wear a face covering before and after your activity. More information can be found here

    Who is excluded from wearing face coverings?

    This includes, but is not limited to:

    • Children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
    • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
    • employees of indoor settings (or people acting on their behalf, such as someone leading part of a prayer service) or transport workers – although employers may consider their use where appropriate and where other mitigations are not in place, in line with COVID-19 Secure guidelines
    • police officers and other emergency workers, given that this may interfere with their ability to serve the public
    • where putting on, wearing or removing a face covering will cause you severe distress
    • if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate
    • to avoid harm or injury, or the risk of harm or injury, to yourself or others – including if it would negatively impact on your ability to exercise or participate in a strenuous activity

    There are also scenarios when you are permitted to remove a face covering:

    • if asked to do so by staff for identification
    • in order to take medication
    • if you are undertaking exercise or an activity and it would negatively impact your ability to do so
    • if you are an elite sports person, professional dancer or referee acting in the course of your employment

    More information can be found here

     

     

    Please click below to view our latest risk assessments

    Areas    |    Fitness Activities    |    Sporting Activities    |    Wetside    |    People

    Get in Touch

    Please contact us using the form below and send us a message.
    Alternatively you can telephone our Contact Team on 0161 207 7000. We look forward to hearing from you.

    **Please note this form is for general enquiries only and should not be used for membership cancellations or freezes, please email info@ocll.co.uk**

      Menu Navigation

      Oldham Community Leisure